Cancellation and Refund Policy

Cancellation and Refund Policy for Zennara

Zennara is a brand operated under the legal entity CURISPRO HEALTH CARE SERVICES PRIVATE LIMITED. We are committed to delivering exceptional healthcare services. We understand that plans can change, which is why we have established the following policies for cancelling and refunding appointments or purchases made through our website,

Legal Entity Information
This policy is governed by CURISPRO HEALTH CARE SERVICES PRIVATE LIMITED, the legal entity that operates the Zennara brand.

Cancellation Guidelines
If you have paid the necessary fees and scheduled a procedure, consultation, or investigation for a beneficiary at our hospital, you may request to cancel the service. To do so, your cancellation request must be submitted and confirmed by the hospital at least one day before the scheduled date of the service.

Refund Procedures
Upon receiving and acknowledging your cancellation request, we will process your refund in full. The refund will be completed within two business days from the date of acknowledgement. For payments made through a Payment Gateway, the refund will be credited back to the original account used for the transaction.